5 Easy Steps to Improving Your Security Guard Service

5 Easy Steps to Enhancing Your Security Guard Service

What we have discovered is that most security guard companies are capable of providing the support that property managers want, but too often do not due to a lack of ongoing quality control procedures.
Security guard companies are unlike any seller that a home supervisor usually hires. If you employ a painter, then you are able to see whether they do their jobs by taking a look at the walls. However, when you employ a security guard company, how often can you see if the guard organization is doing their job including running background checks and drug screenings, providing good training for your own guards, and effectively monitoring and supervising your guards. In the majority of instances they likely are, but it is important to implement a system of verification and quality control to make sure that problems associated with the deficiency of performing these jobs don’t begin to happen.

In this article we’ll talk five (5) easy steps to enhancing your security guard service and achieving everything you picture as your perfect keyholding hertfordshire.
Display Your Guards Qualifications

In many states, guards have been mandated to have a specified level of training before they can begin working as security guards. If your state is one of those states, make sure that your security guard organization is compliant.
If you’re in a state where there are no state requirements for guard certification, then inquire into the type of training that’s being provided by your security provider and inquire does it look adequate.
It is also your security guard company performing background and drug screenings on all of your defenses until they send them to your own property? If they are, they should be providing you with verifications. Otherwise, why?
Another excellent method to display if the guard is a fantastic fit for your property is to conduct a brief”interview” to get a feel for the guard and also to explain your expectations. This initial dialogue can tell you a good deal about what to expect from this shield and it gives you a chance to request another shield if you feel that it is essential.

Assess Guard Training

Though most security guard companies have a very comprehensive orientation that introduces each shield to the company itself, in several circumstances the guard’s orientation to his assigned property is not as complete. We predict the orientation for the assigned property”Website Specific Training”. Learn What your website specific training looks like:
• Does it happen at your property?
• How long is each officer educated?
• How long can the security company double lender? (Double banks is the procedure for experiencing a seasoned guard working at precisely the exact same time as the new guard.)
• How thoroughly are your post requests clarified?
Determine the response to each of these questions and make sure that they fit with what you believe is sufficient. You should even think about sitting in on your security guard business’s orientation and also your website specific training to get an understanding of what goes on preparing a shield to operate at your property.
Inspection Your Guard’s Supervision

Protect supervision is one of the main factors of good security guard support. When security companies provide poor supervision, there is not enough emphasis placed on preventing mistakes, problems, and complaints. Deficiency of supervision also removes the chance for the guard to understand and better understand their duties. If the guards are not being supervised, they begin to feel that their work is not significant and they begin to find themselves as not as a region of the security team. When guards don’t feel like part of your team it typically contributes to unacceptable practices such as unprofessional behavior, tardiness, and even theft.
Depending on the structure of your contract, on-site supervisors may not be included. If your contract doesn’t demand on-site supervision, how can your security guard company remotely supervise its guards? Outside the normal security company field supervisor spot checks, the two methods of distant supervision that prove most successful are:
1.
Officer Check-Ins
If your guards are required to produce rounds of your property, then a system for monitoring them while on duty is indispensable. Officer Tour Tracking Systems provide a distant way of monitoring the guards while they are in your property. These monitoring systems permit the security guard company to track the log and time the action of these guards while they are making rounds to various areas in your property. Many Officer Tour Tracking Systems can create reports that empower the security guard company to quickly get an understanding of if the guard is making rounds. The property manager should also be provided with an abridged version of those reports. Manufacturers of these systems comprise Deggy and Timekeeping Systems, Inc..
Along with Officer Tour Tracking systems, we have discovered that using a system for guards to check in regularly with the security guard provider provides a method of making sure that each guard is safe and alert. Using guards check-in regularly with the security guard company, at least every 30 minutes, guards believe that their security is important and that being awake and alert is also an significant part their job.
Expand Your Guards

After hours inspections of your guards are almost always good ways of finding out exactly what is occurring with your security while you are not there. Through these inspections, make sure that you ask your security guards questions regarding their duties and responsibilities to make sure that they know their jobs. In fact, we suggest getting your security guards audited regularly, formally (i.e. post review ) and informally (i.e. secret shopped) by a certified security adviser as part of your ongoing security program. Remember, when selecting a security adviser be confident that the adviser is not really a security guard company. If so, your audit is guaranteed to turn up problems with your existing security guard company.